Senior System Administrator • IT Director • Infrastructure & Network Specialist

Big Solutions, Real Impact, Accomplished Results.

www.jonathanhblack.com

PROFESSIONAL SUMMARY

Accomplished Senior IT Director and Administrator with over 18 years of expertise in IT infrastructure, cybersecurity governance, digital transformation, e-commerce systems, and UI/UX development.  Proven track record of scaling technology infrastructure from single-site operations to multi-branch Midwest regional hubs.  Expert in managing 140+ users and 250+ devices, ensuring 99.99% system uptime through mastery of Windows Server environments, and multi-site networking.

CORE COMPETENCIES

  • Systems Administration: 14+ years of top-to-bottom Network, Server, and Computer Administration.  Expert in Windows Server 2019/2012 R2, Active Directory, DNS, IIS, and Microsoft 365.

  • Infrastructure & Networking: Expert in building and configuring multi-site network systems (Gateways, LANs, VLANs, VPNs, Firewalls) using Cisco, UniFi, and Fortinet hardware.

  • IT Leadership & Strategy: IT Director and Chief Technology Officer (CTO) experience. Strategic planning for digital transformation and business continuity. Annual budget management for hardware, software, and marketing.

  • Cybersecurity: Information Risk Management Officer (IRMO) specializing in Cloudflare WAFs, Network Access Control (NAC), and PCI compliance remediation.

  • Cloud & AI Integration: Advanced administration of Google Workspace, NetSuite ERP, and Microsoft 365. Strategist in utilizing AI systems including OpenAI, Gemini, and Copilot for operational optimization.

PROFESSIONAL EXPERIENCE

Tri-State Equipment Co. Inc. | IT Director / Senior Network Admin / Senior Front-End Developer | Jan 2012 – Present

  • Infrastructure & Continuity Mastery: Specialist in Business Continuity Planning (BCP) and Disaster Recovery (DR); successfully orchestrated the migration of 130+ employees to remote-work models with zero operational downtime. Expert in managing complex environments (140+ users, 250+ devices) and ensuring 99.99% system availability.

  • Cloud & Systems Engineering: Specialist in streamlining operations via SaaS/Cloud integration, including Google Workspace, and Microsoft 365 environments.

  • Cybersecurity & Risk Management (CISSP Domains 1 & 7) Accomplished C-Suite executive with a track record of scaling secure technology infrastructure across multi-branch regional hubs. Expert in Information Security Governance, reducing organizational vulnerability and unauthorized access by 99.99% through rigorous risk mitigation strategies.

    • Directly managed all enterprise security systems, including Fortinet Firewalls, Virtual Private Networks (VPNs), and Network Access Control (NAC).

    • Implemented Cloudflare Web Application Firewalls (WAFs) and Proxy DNS to harden the digital perimeter against evolving threats.

  • Network & Asset Security (CISSP Domains 3 & 4):

    • Architected and deployed multi-site network systems (LANs, VLANs, Gateways) using Cisco, UniFi, and Dell hardware across five branch locations.

    • Managed the full identity lifecycle for 130+ users across 6 distinct Google Workspace and Microsoft 365 domains.

    • Engineered high-availability server environments (Windows Server 2019/2012 R2) to maintain a 99.99% uptime SLA.

  • Operations & Digital Transformation:

    • Managed annual capital budgets for IT infrastructure, software licensing, and digital marketing programs.

    • Directed cross-functional teams of developers and designers to maintain a dominant digital brand presence via advanced SEO/SEM and UI/UX strategies.

  • Infrastructure Scaling: Independently scaled IT systems to support 130+ employees across five Midwest branch locations in under 8 years.

  • Network Management: Designed and deployed all company network systems using Cisco, UniFi, Dell, and Fortinet hardware.

  • Cybersecurity Leadership: Reduced unauthorized access and vulnerabilities by 99.99% by deploying Cloudflare Proxy DNS and Fortinet systems.

  • Budgeting & Oversight: Developed and updated annual budgets for all new and existing IT infrastructure and online marketing.

  • Personnel Management: Directed and managed all programmers, designers, developers, and third-party creators and developers.

  • Systems Expertise: Provided technical expertise for 130+ client devices and 140+ mobile devices, designed and built 30+ specialized harsh-environment workstationss.

VividSites, LLC | UI/UX Producer & IT Project Manager | Mar 2006 – Dec 2011

  • Project Lifecycle: Served as Senior Account Executive providing HTML/CSS development, UI/UX architecture, and QA testing.

  • Team Leadership: Directly managed three senior developers and two designers to implement website updates, SEO/SEM programs, and mobile apps.

  • Interactive Architecture: Crafted detailed UI/UX architectures for custom administration back-ends and content management systems.

TECHNICAL TOOLKIT

  • Cloud Systems: NetSuite ERP/CRM, Microsoft 365, Google Workspace, Apple Business Manager, and BigCommerce.

  • AI Systems: OpenAI ChatGPT, Google Gemini, Microsoft Copilot, Midjourney, and Notebook LM.

  • Software/OS: Windows Server 2019/2012 R2, Windows 11/10 Pro, Adobe Creative Cloud, Visual Studio, Visual Studio Code, and SolidWorks.

  • Hardware: Expert in CPUs, Motherboards, RAID systems, M.2 NVMe, and network hardware (routers/firewalls/WAPs).

EDUCATION, MILITARY, & FEDERAL SERVICE

  • Bachelor of Science in Aeronautics | Saint Louis University, St. Louis, MO.

  • Captain, U.S. Air Force | Aircraft Maintenance and Munitions Officer

  • Department of Homeland Security / TSA | Dallas/Fort Worth International Airport

  • Southwest Airlines | Aircraft and Powerplant Technician