Senior System Administrator • IT Director • Infrastructure & Network Specialist
Big Solutions, Real Impact, Accomplished Results.
www.jonathanhblack.com
PROFESSIONAL SUMMARY
Accomplished Senior IT Director and Administrator with over 18 years of expertise in IT infrastructure, cybersecurity governance, digital transformation, e-commerce systems, and UI/UX development. Proven track record of scaling technology infrastructure from single-site operations to multi-branch Midwest regional hubs. Expert in managing 140+ users and 250+ devices, ensuring 99.99% system uptime through mastery of Windows Server environments, and multi-site networking.
CORE COMPETENCIES
Systems Administration: 14+ years of top-to-bottom Network, Server, and Computer Administration. Expert in Windows Server 2019/2012 R2, Active Directory, DNS, IIS, and Microsoft 365.
Infrastructure & Networking: Expert in building and configuring multi-site network systems (Gateways, LANs, VLANs, VPNs, Firewalls) using Cisco, UniFi, and Fortinet hardware.
IT Leadership & Strategy: IT Director and Chief Technology Officer (CTO) experience. Strategic planning for digital transformation and business continuity. Annual budget management for hardware, software, and marketing.
Cybersecurity: Information Risk Management Officer (IRMO) specializing in Cloudflare WAFs, Network Access Control (NAC), and PCI compliance remediation.
Cloud & AI Integration: Advanced administration of Google Workspace, NetSuite ERP, and Microsoft 365. Strategist in utilizing AI systems including OpenAI, Gemini, and Copilot for operational optimization.
PROFESSIONAL EXPERIENCE
Tri-State Equipment Co. Inc. | IT Director / Senior Network Admin / Senior Front-End Developer | Jan 2012 – Present
Infrastructure & Continuity Mastery: Specialist in Business Continuity Planning (BCP) and Disaster Recovery (DR); successfully orchestrated the migration of 130+ employees to remote-work models with zero operational downtime. Expert in managing complex environments (140+ users, 250+ devices) and ensuring 99.99% system availability.
Cloud & Systems Engineering: Specialist in streamlining operations via SaaS/Cloud integration, including Google Workspace, and Microsoft 365 environments.
Cybersecurity & Risk Management (CISSP Domains 1 & 7) Accomplished C-Suite executive with a track record of scaling secure technology infrastructure across multi-branch regional hubs. Expert in Information Security Governance, reducing organizational vulnerability and unauthorized access by 99.99% through rigorous risk mitigation strategies.
Directly managed all enterprise security systems, including Fortinet Firewalls, Virtual Private Networks (VPNs), and Network Access Control (NAC).
Implemented Cloudflare Web Application Firewalls (WAFs) and Proxy DNS to harden the digital perimeter against evolving threats.
Network & Asset Security (CISSP Domains 3 & 4):
Architected and deployed multi-site network systems (LANs, VLANs, Gateways) using Cisco, UniFi, and Dell hardware across five branch locations.
Managed the full identity lifecycle for 130+ users across 6 distinct Google Workspace and Microsoft 365 domains.
Engineered high-availability server environments (Windows Server 2019/2012 R2) to maintain a 99.99% uptime SLA.
Operations & Digital Transformation:
Managed annual capital budgets for IT infrastructure, software licensing, and digital marketing programs.
Directed cross-functional teams of developers and designers to maintain a dominant digital brand presence via advanced SEO/SEM and UI/UX strategies.
Infrastructure Scaling: Independently scaled IT systems to support 130+ employees across five Midwest branch locations in under 8 years.
Network Management: Designed and deployed all company network systems using Cisco, UniFi, Dell, and Fortinet hardware.
Cybersecurity Leadership: Reduced unauthorized access and vulnerabilities by 99.99% by deploying Cloudflare Proxy DNS and Fortinet systems.
Budgeting & Oversight: Developed and updated annual budgets for all new and existing IT infrastructure and online marketing.
Personnel Management: Directed and managed all programmers, designers, developers, and third-party creators and developers.
Systems Expertise: Provided technical expertise for 130+ client devices and 140+ mobile devices, designed and built 30+ specialized harsh-environment workstationss.
VividSites, LLC | UI/UX Producer & IT Project Manager | Mar 2006 – Dec 2011
Project Lifecycle: Served as Senior Account Executive providing HTML/CSS development, UI/UX architecture, and QA testing.
Team Leadership: Directly managed three senior developers and two designers to implement website updates, SEO/SEM programs, and mobile apps.
Interactive Architecture: Crafted detailed UI/UX architectures for custom administration back-ends and content management systems.
TECHNICAL TOOLKIT
Cloud Systems: NetSuite ERP/CRM, Microsoft 365, Google Workspace, Apple Business Manager, and BigCommerce.
AI Systems: OpenAI ChatGPT, Google Gemini, Microsoft Copilot, Midjourney, and Notebook LM.
Software/OS: Windows Server 2019/2012 R2, Windows 11/10 Pro, Adobe Creative Cloud, Visual Studio, Visual Studio Code, and SolidWorks.
Hardware: Expert in CPUs, Motherboards, RAID systems, M.2 NVMe, and network hardware (routers/firewalls/WAPs).
EDUCATION, MILITARY, & FEDERAL SERVICE
Bachelor of Science in Aeronautics | Saint Louis University, St. Louis, MO.
Captain, U.S. Air Force | Aircraft Maintenance and Munitions Officer
Department of Homeland Security / TSA | Dallas/Fort Worth International Airport
Southwest Airlines | Aircraft and Powerplant Technician